At Sourdough House, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you use our mobile application and related services like website and social media.
By using our App, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information: such as your name, email address, phone number, and delivery address when you place an order.
Payment Information: payments are processed securely by third-party providers (e.g., payment gateways). We do not store your full payment card details.
Account Information: if you create an account, we may store your login details.
Device Information: such as your device type, operating system, and app usage statistics to help us improve our services.
Cookies & Tracking Technologies: if you use our website or App, we may use cookies or similar technologies for analytics and improving user experience.
2. How We Use Your Information
We use the information we collect to:
Process and deliver your bakery orders.
Communicate with you about your orders and updates.
Improve and personalize your app and shopping experience.
Ensure the security and functionality of our services.
Comply with legal obligations.
3. How We Share Your Information
We do not sell or rent your personal information. We may share information with:
Service Providers: such as delivery partners, payment processors, and IT support providers.
Legal Requirements: if required by law, regulation, or government request.
Business Transfers: in case of a merger, acquisition, or sale of assets.
4. Data Security
We take reasonable steps to protect your personal data from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or mobile networks is 100% secure.
5. Your Choices
You may:
Update or correct your personal information through your account settings.
Request deletion of your account by contacting us.
6. Children’s Privacy
Our App is not directed to children under 13. We do not knowingly collect data from children.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website at https://www.sourdough.house
and in the App.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: sourdough.egypt@gmail.com
Website: https://www.sourdough.house